Privacy Policy

Welcome to Tradyt (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, website, and related services (collectively, the “Platform”).

By accessing or using Tradyt, you agree to this Privacy Policy. If you do not agree, please do not use our Platform.

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes:

1.1 Information You Provide

• Account details: Name, company name, email address, phone number, and password.
• Business information: GST, PAN, export/import license, certification documents (SGS, FSSAI, etc.).
• Trade-related data: RFQs, bids, invoices, contracts, and shipment details submitted or generated on the Platform.
• Payment information: Bank details or payment gateway data (handled securely by third-party processors).
• Communication data: Messages or interactions between buyers, suppliers, or Tradyt support.

1.2 Information We Collect Automatically

• Device information (browser type, IP address, OS, etc.)
• Usage data (pages visited, time spent, interactions on the Platform)
• Cookies and similar technologies for analytics and authentication.

1.3 Information from Third Parties

We may receive verified business or credit information from trusted partners (banks, credit bureaus, logistics providers, or inspection agencies) to enable financing, verification, and compliance services.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Facilitate trade workflows — RFQs, bids, documentation, and communication.
• Verify buyer/seller credibility and ensure compliance.
• Process payments and financial transactions securely.
• Provide AI-driven insights, recommendations, and automated documentation.
• Improve the functionality, security, and performance of our Platform.
• Send notifications, service updates, and support communications.
• Comply with legal obligations and protect against fraud or abuse.

3. How We Share Information

We do not sell your personal or business information.
We may share limited data under these conditions:

• With trade partners: To facilitate transactions between verified buyers and sellers.
• With third-party providers: Payment gateways, logistics, credit and inspection partners, analytics or cloud hosting services.
• For compliance and legal purposes: If required by law, regulation, or court order.
• During business transfers: In the event of merger, acquisition, or reorganization of Tradyt.

All partners are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your information for as long as your account is active or necessary to:

• Provide our services,
• Fulfill contractual and legal obligations, or
• Resolve disputes and enforce agreements.

You may request deletion of your data anytime (see Section 8).

5. Data Security

We implement industry-standard safeguards including:

• End-to-end encryption for data in transit and at rest,
• Secure access control and authentication,
• Regular audits and vulnerability assessments.

Despite our efforts, no system is completely secure. We encourage you to use strong passwords and maintain confidentiality of your account credentials.

6. International Data Transfers

Since Tradyt connects global buyers and exporters, your data may be transferred and processed across multiple countries.
We ensure appropriate safeguards consistent with applicable data protection laws (e.g., GDPR-standard contractual clauses where applicable).

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access, correct, or update your data.
• Request deletion of your account and stored data.
• Restrict or object to certain processing activities.
• Opt-out of non-essential marketing communications.

To exercise these rights, contact us at contact@tradyt.com.

8. Cookies Policy

We use cookies to:

• Keep you signed in securely,
• Analyze site usage and improve experience,
• Personalize content and recommendations.

You can modify your browser settings to disable cookies, but certain features may not function properly.

9. AI & Data Usage Transparency

Tradyt uses AI to automate trade document generation, matchmaking, and risk scoring.
All AI processing is performed under strict security, and we do not use your confidential trade data for public AI training.
Insights are generated solely to improve your trading experience within the platform.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Significant changes will be communicated via email or in-app notification.

11. Contact Us

For any questions, concerns, or data-related requests:

📧 contact@tradyt.com
🌐 www.tradyt.com